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USPS Says My Order Was Delivered But It Wasn't?Updated 9 months ago

If you're tracking is showing delivered but your package has not arrived yet please wait a couple business days. USPS's tracking system is not perfect and typically they will show up a day or two later after being marked as delivered. 

If tracking shows delivered to parcel locker or community mailbox please reach out to USPS to open a case. Chances are your mail carrier placed them in the wrong box (we're all human). Once a case is opened they will send the carrier out to check the other boxes and the issue is typically resolved in a day or two. 

You can reach USPS at 1-800-275-8777. If you're issue is not resolved in a few days after opening your case please send us an email. 

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